Refund and return

Refund policy

Return Policy :

At Evauramia, we take great care to provide comprehensive and accurate information about our products in their listings. We ensure that all important product features, such as paper size and thickness, page layouts and available variants are clearly and explicitly stated. This is done to help our valued customers make informed decisions and avoid purchasing products that may not meet their specific needs. 

Our aim is to ensure that all customers are satisfied with their purchase.

 

Refund Policy:

  • All physical products purchased from Evauramia are non-returnable.
  • All Digital products are non-returnable and non-refundable.

Defects, Damages & Exchanges :

  • If you receive a damaged or defective item, please notify us within 24-48 hours of receiving your package. We will require photos of the defects or damage in your return/refund request.
  • To initiate a refund request, please email info@evauramia.com with "Defect / Damage" in the subject line. Please include your Name, Order Number, and Photo of defect/damage (if applicable).
  • If your refund request is approved, we will process the refund within 5-7 business days.
  • Please note that we do not offer refunds for items that have been used, opened or tampered with in any way.
  • Refunds will be issued to the original form of payment.
  • We reserve the right to reject a refund request if we suspect abuse of our return policy.

 

Thank you for choosing Evauramia. We  are committed to providing high-quality products and exceptional customer service.

Cancellation Policy :

We do not accept any cancellation requests.